Terms and Conditions

Terms and Conditions

Effective Date: 1 September 2025 (replacing version – 8 October 2022)

Updates:

The updates introduced to our Terms & Conditions provide further detail and clarification on subscription services, licence duration, payments, and restrictions on unauthorised use of our content, including for artificial intelligence (AI) or machine learning systems. The changes are intended to align our Terms & Conditions with current legislation and our updated Privacy Policy, and to reinforce the protection of our intellectual property.

More specifically:

  • Updated payment terms and remedies reflect obligations that already existed.
  • Clarifications over liability (especially excluding liability for non-subscribers) don’t reduce protections for paying customers compared with the previous Terms & Conditions.
  • The prohibition on AI use is new, but it mainly codifies protections for our Content (including the prohibition on creating derivative works) and would not affect ordinary subscribers who use our Service as intended.
  • Subscription prices and durations remain as before (no auto-renew, renewals by request).
  • Removes clause governing user content, in part because the ability for users to post comments on our website has been disabled.

These updates do not materially alter the rights or obligations of existing subscribers under their current subscription agreements.

Email us at [email protected] if you require more details.

TERMS & CONDITIONS

Please note that the subscription prices we offer are based on acceptance of our standard Terms & Conditions.

Our Service is provided strictly on a business-to-business (B2B) basis. By placing an order, registering, or using our Service, You confirm that You are acting in the course of a business, trade, or profession and not as a Consumer. We do not accept orders from Consumers (as defined below).

Your attention is particularly drawn to the provisions of clauses 14 (Limitation of Liability) and 15 (Intellectual Property Rights).

  1. Introduction

This website www.carbon-pulse.com is owned and operated by Carbon Market Pulse Limited. Our company information is at the end of this document.

Please read these terms and conditions carefully. They cancel and replace any previous versions. By registering on or using our Service (as defined below) you agree to be bound by these terms and conditions which apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing. Please save these terms for future use as we will not keep a file copy specifically for the transaction with you and we cannot guarantee that they will remain accessible on our website in future. These terms and conditions are available in the English language only.

  1. Definitions and interpretation

Capitalised terms have the following meanings in these terms and conditions:

“Business Customer” means a customer who is not a Consumer and who uses our Service wholly or mainly for the purposes of its trade, business, craft, or profession.

“Consumer” means an individual purchasing services wholly or mainly for personal use, and not for use in that person’s trade, business, craft, or profession.

“Content” means all information of whatever kind (including posts, comments, blogs, images, photos, audio and video), published, stored or sent on or in connection with our Service.

“Data Protection Legislation” means all applicable data protection and privacy legislation in force relating to the use of Personal Data under this agreement including the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended.

“Personal Data” has the meaning given to it in the Data Protection Legislation.

“Service” – means any:

  • parts of our website; and
  • services we offer by means of our website (including those referenced in clause ‎5) and any related software and services,

that You are authorised to access.

“UK GDPR” has the meaning given in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018.

“User” means Your employees or members using our Service on Your behalf (whether or not registered with us).

“You” means you, the organisation using our Service (and “Your” shall be construed accordingly).

In these terms and conditions, “this agreement” refers to the agreement between You and Carbon Market Pulse Limited (each a “party”) for supply of Service the terms of which consist of these terms and conditions. The duration of “this agreement” shall be from the date on which You access a Service until the cancellation of this agreement.

  1. Changes to the terms and conditions

We may change these terms and conditions by posting the revised version on our website at least 14 days before they become effective. Please check our website from time to time. You will be bound by the revised agreement if You continue to use our Service following the effective date shown. See clause ‎11 with regard to notice of price increases to our existing subscribers.

  1. Your order

Your order is an offer to contract with us.

You place Your order via written request. We will send You a confirmation email, which is our acceptance of Your offer and the point at which a legally binding contract consisting of these terms and conditions is formed.

By placing an order, You confirm that You are a Business Customer. If You are not a Business Customer, You must not place an order or use our Service.

  1. Our subscription Services

You must pay to access certain subscription products as part of our Service. Further details and how to subscribe to each of these products can be found here.

  1. Use of our Service

You are responsible for Users use of the Service and shall ensure that Users comply with the relevant obligations in these terms and conditions.

We grant Users a limited personal non-exclusive, non-transferable right and licence to use our Service  subject to these terms and conditions. The duration of this licence is:

  • in respect of the Services referenced in clause ‎5, for the duration of the relevant subscription period or until cancellation of this agreement; and
  • in respect of any other Service, from the date on which You access such Service until the cancellation of this agreement.

You are not eligible for, and must not use or register on, our Service if:

  • you are a Consumer (as our Service is not intended for use by Consumers, with the exception of enrolled university students who use or register on the Service through their university); or
  • display of or access to any aspect of this Service is illegal under the laws (if applicable) of the country from which you are accessing the Service (e.g. because the country does not permit such a Service or the display of or access to such material at all or because you are under the relevant age limit in that country).

Where Users communicate with us on Your behalf, they are holding themselves out as having authority to act on Your behalf and bind You.

We reserve the right in our discretion to refuse any application for a free trial or subscription. You may only use any trial period for the purpose of a genuine assessment of the Service. You must not attempt to use the Service for more than one trial period per subscription product. We are entitled to terminate any free trial at any time for any reason in our discretion.

You agree that You will not in connection with the Service:

  • breach any applicable law, regulation or code of conduct;
  • publish or send any Content (including links or references to other content), or otherwise behave in a manner, which:
    • is defamatory, threatening, harassing, invasive of privacy, offensive, vulgar, racist, hateful, discriminatory, obscene, pornographic, sexually suggestive, promoting of self-harm, misleading, abusive, or deceptive;
    • infringes any intellectual property or other rights of others;
    • involves phishing or scamming or similar; or
    • we otherwise reasonably consider in our absolute discretion to be inappropriate;
  • publish or send any Content which involves revealing any personal data as defined in the Data Protection Legislation (including sensitive personal data and special category personal data) of another person unless You have obtained that person’s explicit written consent;
  • impersonate any person or entity for the purpose of misleading others;
  • publish or send any Content which links to any third-party websites which are unlawful or contain inappropriate Content;
  • sell access to the Service;
  • use the Service to provide a similar service to third parties or otherwise with a view to competing with us;
  • sell advertising, sponsorship, or promotions on or in connection with Content except where explicitly authorised by us;
  • use the Service for junk mail, spam, pyramid, or similar or fraudulent schemes;
  • do anything which may have the effect of disrupting the Service including worms, viruses, software bombs, or mass mailings;
  • do anything which may negatively affect other Users’ enjoyment of the Service;
  • gain or allow (for example, through account sharing) unauthorised access to any part of the Service or equipment used to provide the Service;
  • input, upload, or otherwise use any of our Content or data in connection with the training, fine-tuning, development, or operation of any artificial intelligence (AI) model, machine learning system, or automated data analytics programme, whether directly or through a third party;
  • use any automated means to interact with our systems excluding public search engines; or
  • attempt, encourage, or assist any of the above.

You must not do anything which damages, or might damage, our reputation.

You must comply with any guidelines or requirements on our website.

You must promptly comply with any reasonable request or instruction by us in connection with the Service.

We are entitled to impose and/or change limitations on usage of our Service, for example in relation to bandwidth.

You must ensure that any contact or other information which You supply to us is accurate and not misleading and You will update it so that it remains so.

We do not supply support except to the extent specifically stated on our website, and this may vary from time to time.

  1. Content of contributing Users

We do not endorse or recommend any Content submitted by contributing users or sponsors. You rely on such information at Your own risk. We accept no legal responsibility for the accuracy of, or otherwise in relation to, any such Content.

  1. Guidance by us

Our Content is intended to be informative but we cannot guarantee that it is accurate or up to date and we do not accept legal responsibility for it. Before acting on such information, You must make Your own appropriate and careful enquiries including as to its accuracy and suitability for Your purposes. The information is not intended as investment or professional or other advice. You rely on such information at Your own risk.

  1. Third party services/advertising/websites

We may use third party-provided services or display third party advertising within our Service and/or link to third party websites which may be of interest to You.

We do not recommend or endorse, nor are we legally responsible for, those websites or services. You use them at Your own risk.

  1. Your account

Each User’s account on our Service is for their personal use only and is non-transferable. You or a User must not authorise or permit any other person to use their account. Accounts accessed from multiple IP addresses within a short period of time will be temporarily locked, or the User will be logged out of all sessions.  Locked accounts are unlocked when the account owner clicks on the unlock URL emailed to them upon detection of multiple IP addresses. Users must take reasonable care to protect and keep confidential their password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse, or unauthorised disclosure or use of a User’s password. While third parties are strictly prohibited from accessing a User’s account or identity, You are responsible for their activities should they gain access (unless and to the extent that we are at fault).

  1. Payment

While certain features and parts of our Service are available to Users free of charge, other parts of our Service are available only  if You subscribe. Subscriptions can be acquired at the prices, for the periods and by the payment methods specified for each applicable Service – though please note that we do NOT accept cheques. All prices are quoted exclusive of VAT.  Subscription payments must be made within 30 days of Your order being confirmed. However, we reserve the right to only activate Your subscription upon receipt of payment from You if we wish to do so. You are legally committed to pay Your subscription payment once we confirm Your order.

When You make a payment to us by:

  • wire transfer or ACH, You shall be responsible for all Your associated banking fees and shall ensure that we receive the amount equal to the full subscription price of the Service (as stated on our invoice); or
  • credit card, You shall be responsible for any surcharges that may apply to the payment.

Subscriptions are not auto-renewed when they expire.  Subscriptions can be renewed by request at the applicable subscription price at the time.

We may at any time change our subscription prices, but this will not affect existing subscriptions. The new rate takes effect if You apply for a new or renewed subscription.

You must contact us immediately with full details if You dispute any payment.

If any amount due to us is unpaid (including unjustifiable chargeback) or, for the avoidance of doubt, not paid in full, without prejudice to any other remedy that may be available to us, we may:

  • charge You:

(1) a reasonable additional administration fee;

(2) the amount of any third-party charges imposed on us;

(3) interest (both before and after judgment) on the amount unpaid at the rate for the time being that would be applicable if the debt were a qualifying debt under the Late Payment of Commercial Debts (Interest) Act 1998; and/or reduce the duration of the current subscription period by X percent (expressed in number of days) as per the following calculation:

X% = (subscription period amount unpaid / total subscription period amount due) multiplied by total subscription period days

You must pay all amounts due to the Service in full without any set-off, counterclaim, deduction or withholding. If any deduction or withholding of tax is required by law, You are responsible for bearing the costs of any such withholding or deduction and must still pay to us the amount equal to the full subscription price of the Service (as stated on our invoice).

  1. Suspension/cancellation

You may at any time cancel this agreement (including Your subscription) via written request or by deleting Your Carbon Pulse account via our website. Cancellation under this clause does not give rise to any refund.

We are entitled at any time to cancel this agreement by email notice:

  • without cause. If so, we will refund in full any fees already paid which relate to the period after cancellation; and
  • if we terminate our Service as a whole. If so, we will refund in full any fees already paid which relate to the period after cancellation unless termination of our Service is due to our insolvency.

We are entitled at any time to cancel this agreement (with or without notice) or suspend part or all of our Service if:

  • we have reason to believe that You have breached our terms and conditions, for example by:
    • unauthorised sharing of a User’s login details;
    • scraping content and data from our website;
    • unauthorised copying of our content including unauthorised derivative works from our content;
    • use of our Content in connection with any artificial intelligence (AI), machine learning, or similar system or technology, including training, fine-tuning, or development of such systems; or
    • unauthorised republication of our content;
  • any fees due to us are unpaid for 60 days or more from confirmation of Your order;
  • any fees due to us are unjustifiably charged back;
  • it is necessary to protect us or others; or
  • we are required to do so by law or appropriate authority,

and in such circumstances there will be no refund of Your subscription and Your subscription period will not be extended as a result of any suspension period.

Unauthorised use of our Content in connection with artificial intelligence (AI), machine learning, or similar technologies shall be deemed a material breach entitling us to terminate this agreement immediately without refund and to seek injunctive relief in addition to any other remedies available at law.

Severe breaches of our terms and conditions may result in us barring You from purchasing any subscriptions in future. Following cancellation of this agreement: Your right to use any of our services is terminated. Accrued rights and liabilities are unaffected. All clauses in this agreement which are stated or intended to continue after cancellation will continue to apply. You must not attempt to re-register for or continue to use our Service if we have given You notice of cancellation.

  1. Functioning of our Service

We do not guarantee that the Service will be uninterrupted or error-free and are not responsible for any losses arising from such interruptions or errors provided we take reasonable steps to fix any faults which are within our reasonable control.

We are entitled, without notice and without liability, to suspend the Service for repair, maintenance, improvement, or other technical reason.

We are entitled, without notice and without liability, to make changes to the Service provided these do not have a material adverse effect.

  1. Limitation of Liability

In no event will we be liable to You, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise arising under or in connection with the Services for any:

  • loss of profits;
  • loss of revenues;
  • loss of sales or business;
  • loss of agreements or contracts;
  • loss of anticipated savings;
  • loss of or damage to goodwill or damage to reputation;
  • damage to or loss of software, data or information (even if we have been advised of the possibility of such losses); and
  • any indirect or consequential loss.

If You are a subscriber, our total liability to You arising under or in connection with the provision of the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any one event or series of related events is limited to the total aggregate fees paid by You to us in connection with the Service.

You must give us a reasonable opportunity to remedy any matter for which we are potentially liable before You incur any costs remedying the matter Yourself.

If you are not a subscriber, we exclude all liability to you to the extent allowed by law.

Nothing in this agreement in any way limits or excludes our liability for death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.

You will indemnify us against all claims and liabilities directly or indirectly related to Your unauthorised use of the Service and/or breach of this agreement.

To the extent allowed by law, You and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.

  1. Intellectual property rights

All Content and software on or in connection with the Service are our intellectual property or that of contributing users. For the purposes of Your internal use only, Users may view such material on their screens.

You may not otherwise use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law), or create extracts of, or derivative works from, such material without our specific prior written consent.

TO BE CLEAR: You must not collect, scrape, harvest, frame, or deep-link to any Content on our Service without our specific prior written consent. And for the avoidance of doubt, You are strictly prohibited from using, or permitting any third party to use, our Content or any part of our Service as training data or input for any artificial intelligence (AI), machine learning, or similar system or technology. Such use constitutes a material breach of this agreement.

You must not circumvent or otherwise interfere with any security related features of the Service or features that limit or prevent copying of Content or which restrict use of Content.

If You publish any Content on our Service, You grant us a worldwide, perpetual, non-exclusive, transferable (with right to sub-license), royalty-free licence to use, copy, alter, display, and create extracts of, or derivative works from, that Content in any media formats, on our own Service, on our other channels including mobile, email communications, social media, PR, and press releases, and also on third party media, including for the purpose of redistribution or promotion of our Service. You shall procure that Users waive their moral rights in relation to such Content to the extent legally permitted. You also grant each User a limited, personal, non-exclusive, non-transferable licence to use Your Content in accordance with these terms and conditions.

  1. Privacy

We will use any personal information provided to us by You or any User to:

  • provide the Service; and
  • inform Users about similar services as well as offers and promotions that we provide, but Users may stop receiving these at any time by contacting us.

Further details of how we will process User personal data are set out in our privacy and cookies policy, which You can find here.

  1. Events outside our control

We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including but not limited to third party telecommunication failures.

  1. Assignment

We may assign or transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that Your rights under this agreement are not prejudiced. As this agreement is personal to You, You may not transfer any of Your rights or duties under it without our prior written consent.

  1. Confidentiality

We each undertake that we will not at any time during the term of this agreement and for a period of 5 years after cancellation of this agreement, disclose to any person any confidential information concerning one another’s business, affairs, customers, clients, or suppliers, except as permitted in this clause ‎19.

We may each disclose the other party’s confidential information:

  • to such of our respective employees, officers, representatives, subcontractors, or advisers who need to know such information for the purposes of carrying out our respective obligations under this agreement. We will each ensure that such employees, officers, representatives, subcontractors, or advisers comply with this clause ‎19; and
  • as may be required by law, a court of competent jurisdiction, or any governmental or regulatory authority.

Each of us may only use the other’s confidential information for the purpose of fulfilling our respective obligations under this agreement.

  1. English law

These terms and conditions shall be governed by English law and any disputes will be decided only by the English courts.

  1. General
  • Notices. We may send all notices under this agreement by email to the most recent email address You have supplied to us (unless otherwise stated in this agreement).
  • Headings. Headings used in this agreement are for information and not binding.
  • Waiver. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of this agreement shall continue to apply.
  • Third Party Rights. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise.
  • Independent Contractors. The parties are independent contractors and, except as otherwise specifically stated above, nothing in this agreement constitutes any party as agent, employee, or representative of the other.
  • Entire Agreement. This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded.
  • Severance. Each paragraph of these terms operates separately.  If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
  1. Complaints

If You have any complaints, please contact us via the contact details shown below.

  1. Company information

Company name: Carbon Market Pulse Limited
Country of incorporation: England and Wales.
Registered number: 9194907
Registered office and trading address:
Carbon Pulse
c/o Field Sullivan
9 Hare & Billet Road
Blackheath
London, UK
SE3 0RB

Other contact information:
[email protected]
[email protected]

VAT number: 209 198 004

Version – 1 September 2025